I still have work to do…

About a month ago, I attended training on a new tool to help match individuals to a job, or to help coach them on a deeper level. This new tool can identify someone’s capacity in various attributes, and how they view the world, understand systems and people. The tool doesn’t stop at the outside world.

This new approach also takes a peek at how you are doing on the inside. Do you understand and balance your various roles, do you see your future as bright or muddled, and are you moving forward or just hanging on.

During the training, the instructor eventually passed out our results throughout the room. My little table of four slowly received the results and each person began flipping through the pages to gain some insight. Somewhat guarded, we all peered at the pages occasionally glancing at the others at the table. Eventually we shared the results.

Despite the individual variation, there was one theme. Each person at the table had a good handle on other people and how to help them (most were consultants or HR professionals), but all of us could use a little work on ourselves. I couldn’t help but feel a little uneasy and my Narrator seemed to try to tell me that unless I get my own act together, I shouldn’t be telling others how to improve.

In the far left corner of the room, there was another consultant. This consultant has been working with individuals and companies for almost 43 years. When speaking or providing insight during the session the room hushed as if everyone in the room wanted to let the words and insight of this wise sage penetrate our minds. It was amazing and intimidating at the same time.

This consultant called me yesterday. Mostly because of my half-joking statement at the end of class when each of us was asked to say what we learned the most during the training.

“I learned that I need to be coached by you” I said speaking directly to that consultant.

It got a laugh, but imagine my surprise during our call. When we were discussing some of the potential areas I may need to develop and work on, I heard the following.

“You know Carl, when I read my own results and report, I realize that I still have work to do.”

It was reassuring that someone who has worked with others almost as long as I have been alive still has work to do and their development journey is far from over.

This conversation reminded me that there are two paths.

One path makes a bold statement.

“I have it all figured out and I will tell you how to make your life, career, job, and world better.”

The second path echoes the simpler statement I heard while on the phone.

“We are on this collective journey together. We still have work to do and if some of the insights we learn help us…great. Let’s see where this takes us.”

I still have work to do, and I look forward to this journey together.

Which Race Are You Running?

Yesterday I got to cross off a goal from my list. I ran a 5K.  Sure, running a 5K is a perfectly good goal. Running a 5K has been on my yearly goal list for a few years and I have been able to cross it off each year. This year the goal was different. Simply running a 5K was not the goal yesterday. The actual goal was to run a 5K together with my daughter.

ShoesRunning with my daughter was the goal. We got new shoes (note the distinct advantage I have simply from shoe size) signed us both up a few months ago, and a small competition began. Every few weeks a photo would appear on my phone. The photo was of the treadmill time of her latest run. In addition to these photos, periodic smack-talk began to appear alongside.

Once I get new shoes maybe I’ll smoke you in a race 😉

Perhaps as a way to defend myself, photos of my treadmill times were exchanged (especially when my times were faster), along with various replies, especially when she was getting nervous.

I’m kind of nervous!! I hope I’m not too far after you 😁

Luckily you will have your dad at your side encouraging you

And I hope to have my dad behind me cheering me on

This would cause more photos, and faster times, and more replies. This banter and friendly competition helped both of us stay on track and keep running so we would be ready for race day. But when race day arrived, something happened.

A few people who I know were also racing that day. I tend to be competitive by nature and I have been running at my fastest pace in years. I felt a different goal rise up inside me. This was my chance. A chance to finally demonstrate that I was faster than these other runners and have a “win” and obliterate my last year’s time. My daughter must have sensed something because she casually mentioned that it would be okay if I ran ahead, despite our earlier goal of running together.

I had a choice to make. And isn’t this a choice we all face at some point? We work together with other people. The original idea is a team achievement, then an individual opportunity comes our way. What we decide in that moment is important. Do we honor our original commitment? Do we give into ourselves and break away from the pack in order to “win”? I had to ask myself:

Which race are you running?

My choice appears below. (I am wearing the red hat, she is in the bright yellow shirt.)

As for beating those other people, there is plenty of time and plenty of races ahead of us. (And they should know that I am coming after them in the next race.) For now, I am happy with my choice. A message on my phone as she was driving back to school confirmed that it was the best choice.

But you’re a great dad and ran with me so basically you won the whole race

Today, make sure you are running the right race…It may just change the world.

The “I’ll be right there” people

Recently I noticed an interesting group of people. These people interact with those around them in a noticeably different way. These people differ in a lot of ways. Some of them are in business or sales, some provide a service, others are just friends to others.

They have one distinct common characteristic: they are “I’ll be right there” people.

“I’ll be right there” people are people who understand the larger relationships at stake, no matter what their role. “I’ll be right there” people answer the call for help or service to meet a need. “I’ll be right there” people help others despite their job description or their pay scale. “I’ll be right there” people are not put off at your request, they see it as an opportunity to connect with you instead.

Imagine the result when your clients consider you an “I’ll be right there” consultant.

Imagine the result when your customers consider you an “I’ll be right there” salesperson.

Imagine the result when your employees consider you an “I’ll be right there” boss.

Imagine the result when your communities consider you an “I’ll be right there” citizen.

Imagine the result when your kids consider you an “I’ll be right there” parent.

Imagine the result when your friends consider you and “I’ll be right there” friend.

Today, instead of just imagining what it would be like, listen for the next request and simply reply…“I’ll be right there.”

It’s Running Itself

You have an idea. You are excited. You tell others. You may even have a plan.

Then something happens. You walk away, and assume that they are implementing your idea, your vision, and your plan. In your mind, “it’s running itself.” Your work is complete, because you not only came up with an amazing idea, your inspired them so uniquely that their motivation, their loyalty, and their efforts were completely aligned with your vision. You did your part, now it is in their hands. You move on to the next big idea.

Don’t hear this wrong. Big ideas are great. We should dream, we should develop ideas, but sometimes the idea or coming up with a vision of what you would like to do, be, or accomplish is the easy part. The more difficult part is making your idea happen. Implementing your vision takes discipline and hard work. Working hard at the daily tasks needed to make your dream a reality is not glamorous.  You have to make sacrifices, and you may even fail.

Discipline can seem overwhelming but you can start small, with just a few minutes each day.  You may be surprised where it takes you, and those around you who usually are tasked with trying to implement your big idea may breathe a sigh of relief.

We Just Need a Strong Leader

Working with teams is great.  But, I have noticed a pattern.  When there is difficulty, conflict or lack of communication an interesting pattern emerges during the various sessions.  What I hear during these sessions is consistent.

Sometimes these statements are a muttering in the back of the room, other times they are directly proclaimed for the group.

“We just need a strong leader.”

“If the [insert bosses title here] did more of [whatever topic we are discussing] we wouldn’t be in this mess.”

My personal favorite – “This is all well and good, but when will our leader apply some of these principles?”

In most cases I am there because the leader has identified the issue and wants to inspire collective solutions and buy in from the group.  Admittedly these leaders have not always lead deliberately, but the demands of their time and energy has increased, and they assumed that these teams would self-manage or self-lead through the routine of the day.

Then something interesting occurs.  The leader begins to lead, and in a strong and deliberate way.  The leader provides clear direction, communicates a larger vision, and begins to hold everyone accountable for results.  This newfound accountability eventually finds its way to those vocal critical few.  According to their earlier statements, what follows would logically be a happy embrace of this new leadership model.  Tragically, it doesn’t.

“Who does [insert leader’s name here] think they are messing with the way we have done things?”

“Can you believe that they want us to report on our activities, why don’t they just leave us alone like before?”

“Why do they keep making us go to meetings?  Why are they in our space so often?  Why are they asking so many questions?”

As the leader becomes stronger and tackles the various issues they find that the people who so clearly demanded strong leadership, are the ones who fight the hardest against it when it arrives.  Often, those vocal few are no longer there in a few years because when they said “We Just Need a Strong Leader” what they really meant was “I need someone to complain about to deflect attention from my own lack of personal leadership.”

Maybe that vocal person was right.  The organization did need stronger leadership, but you should be careful what you wish for…you just might get it.

The Third E

While working with a pretty dynamic group, the discussion touched on what their particular styles brought.  This group is very similar in world view and style, so I asked them a simple question.

“What do you bring as a team?”

“Energy!”

What else?

“Emotion, and a passion for doing the job and doing it well!

“What else?” (There I go again with the “deep” questions.)

The group looked around a little, surveyed each other and for some reason the “E” theme continued.  Finally, the third E emerged.

“Ego.”

There was silence and the word sort of hung there for a minute.  They were right.  All the energy and emotion could be great, but that third E could undo their efforts if they were not careful.  For all the positive aspects, there was a potential blind spot.  Recognizing that Egos were at play shed light on the drawbacks of their styles.

Now all they have to do is leverage the first two, and keep the third in check.  Naming the potential hazard to their success was an important step.  Do you have a third E?  What will you do about the third E once you name it?