Tag: relationships

Support

Posted on by Carl Weber

Support

Support takes many forms. Support can be listening to a friend, or coworker. Support can be making a meal, or remembering to call. Support can be a random text that reminds another person that you are there and thinking of them.

Support is being the kind of boss that remembers that people have lives outside of work. Support is the parent that encourages, even when things are tough. Support is helping people stretch, especially when they are afraid. Support is help picking up the pieces when it goes wrong.

Lending a hand. Helping others. We all need support. We all provide support.

In the long run, support must be in balance in our lives. We are receiving support while providing support to others. Many times this balance is disrupted. Either we are receiving a disproportional share, or providing the increased support. In the short-term, this one-sided equation is acceptable. Perhaps an event required this unequal ledger (loss of a loved one, job, or relationship). Righting that balance requires us to understand the role of support in our lives.

Sometimes you find yourself in a support deficit, that place where you have been providing support without reciprocation. The support deficit can be draining, and may be a sign that you need to set some boundaries with those around you. It may signal that you need to speak up.

What support are you providing? What support are you receiving? Are you remembering to give as you receive? Is there that friend who calls, but you do not initiate calls? Call them.  Is there someone coaching you and encouraging you? Reach out to them, but not just because you have a need.

Use your own need as a measure of how you could be providing support to others.

Need encouragement? Encourage. Need a friend? Be one. Need help? Be helpful.

You can do it. Together we can change the world.

HALT or you may regret the outcome

Posted on by Carl Weber

About half way through a session with senior leaders on how emotional intelligence impacts the work place, I had to admit that the prior day I failed miserably at it myself. Emotional intelligence is the ability to identify, assess, and control your own emotions, while being able to empathize and work with others and their emotional state.

The discussion traveled toward finding ways to slow the world down, and understand your own emotional situation. We talked about identifying certain negative emotional triggers, or those events, people, or activities that can hijack you and cause you to react instead of respond to those around you.

One leader spoke up about a technique that served them well during their career. This technique was a simple way that a mentor encouraged them to think about their emotional state, before the term emotional intelligence was in the mainstream.

One simple word: HALT

HALT stands for Hungry, Angry, Lonely or Tired. When you feel yourself getting emotionally charged, you are supposed to stop (the word HALT helps you remember that part) and ask yourself if any of these attributes are true.

Am I hungry? Am I angry? Am I lonely? Am I tired?

These four states are not exclusive and more than one can be true at the same time. The mentor compared these four to an engine: one with four cylinders. If all four are in a good state, the engine (our emotional state) runs smooth and without issues. If one cylinder becomes disabled, the engine starts to run pretty rough, but it may still get us there. If two or more are disabled, it is time to shut the car off and seek help.

For me, about two and a half cylinders were disabled at the time when I interacted with a few people in my circle. I was angry (my primary emotion), tired, and little lonely. The HALT approach would have helped me identify some of the primary causes of the hijacked emotional state. My emotional glass was cloudy, and it spilled out on those around me.

Of the four parts of HALT, lonely was the one state that at first felt strange to consider until I unpacked it a little. It is easy for me to identify when I am hungry, angry or even tired. Identifying the lonely that proved most valuable. Most days I am surrounded by people, but do not have time to connect deeply. Connecting with others becomes even harder as I pack more and more events into work and life, but the lonely remains.

HALT helped me as an “after-the-fact” diagnosis of what happened, and the new goal is to use it prior or during the next stressful event.  I hope it provides you with some insight into your world and your relationships.

After apologizing and trying to own my emotional state, I went and had breakfast with a close friend. With the lonely cylinder repaired, the engine is beginning to run smoothly again.

The “I’ll be right there” people

Posted on by Carl Weber

Recently I noticed an interesting group of people. These people interact with those around them in a noticeably different way. These people differ in a lot of ways. Some of them are in business or sales, some provide a service, others are just friends to others.

They have one distinct common characteristic: they are “I’ll be right there” people.

“I’ll be right there” people are people who understand the larger relationships at stake, no matter what their role. “I’ll be right there” people answer the call for help or service to meet a need. “I’ll be right there” people help others despite their job description or their pay scale. “I’ll be right there” people are not put off at your request, they see it as an opportunity to connect with you instead.

Imagine the result when your clients consider you an “I’ll be right there” consultant.

Imagine the result when your customers consider you an “I’ll be right there” salesperson.

Imagine the result when your employees consider you an “I’ll be right there” boss.

Imagine the result when your communities consider you an “I’ll be right there” citizen.

Imagine the result when your kids consider you an “I’ll be right there” parent.

Imagine the result when your friends consider you and “I’ll be right there” friend.

Today, instead of just imagining what it would be like, listen for the next request and simply reply…“I’ll be right there.”

Understanding the Differences

Posted on by Carl Weber

The Differences
Helping others on their journey is one of my favorite things. There are times it is important to gather some of these people together. When in a group, we discuss how their particular styles impact others to help the other people understand the differences among them.

During a recent session we were discussing differences around a creative approach versus a more practical approach. We talked about how each person may see things, and how these differences may manifest.

One person is more practical, the other is more creative. As we were taking, I glanced down at the participants notebooks. Their notebooks clearly provided the illustration I needed during our time together. They are different people, each bringing something valuable to the relationship. Understanding those differences helps each of them see the world from the other person’s viewpoint. It is this kind of understanding that helps move beyond conflict and deepens relationships.  

Our notebooks are different. We are different. We all have something we bring to the table, the relationship, or the workplace. Sometimes opening up your notebook is the first step towards understanding.

I am on YOUR Team!

Posted on by Carl Weber

Your TeamImagine how much simpler life would be if those around you had to wear team shirts. All of us have people who are on our team. All of us have people who are not on our team.

Sometimes we confuse the two, especially during a conflict. Shirts could make it easier to keep track, and not confuse our interactions between these two distinct set of people in our lives.

When we are interacting with people who are not on our team, we have to play defense to protect ourselves.  We also play offense to get ahead or gain the upper hand. Both are designed to “win” against the other person. Over time, our playbook is filled with these strategies.

Unfortunately, our playbook can become our default method for all of our interactions, even our interactions with people close to us…with people who are actually on our team. The team shirt could serve as a reminder.

“Look at my shirt! I am on YOUR Team!”

I need this reminder. It helps me to switch gears and let go of my strategies. When I remember who is on my team, I remember they are here to help.

The “Know Yourself” Message

Posted on by Carl Weber

Know Yourself. Change the WorldOne of my first posts involved explaining the tagline for what this little adventure is all about. The “Know Yourself. Change the World.” post was almost a year and a half ago. I began to reflect on those simple words, and wondered if this message is still valid. Wondering if this message still resonates.

Imagine my surprise when I opened up a Christmas present from my oldest daughters. It was a coffee mug that they had customized for me. Right there on the mug was the tagline, the message. They both read my posts (when they are not studying hard while away at college…hint, hint). The message resonated enough for them to include it in my Christmas gift.

Sometimes a simple confirmation is all that we need. Someone to recognize the efforts we are putting forward. This gift is more than just a vessel for my coffee. This gift is a daily reminder that the message resonates and to keep trying to change the world by helping others know themselves.

What is your message? Where can you help encourage someone else’s message?

As for what is on the other side of the mug, well that is a story for another day.