The Inspirational Ones

Sunrise Inspiration

You know the ones.

The ones that encourage you.

The ones that build you up.

The ones that can see your energy and passion.

The ones that you look forward to seeing and connecting with.

The ones that meet you for breakfast and leave you thinking you can accomplish anything.

The ones that say “Wow” when they see your work.

They are the Inspirational Ones.

Remember to thank them for the role they play in your life.

But don’t just rely on them to be the ones who inspire others.

You too can be one of the Inspirational Ones.

Encourage.

Build Up.

See Energy and Passions.

Connect.

Meet.

Say Wow!

Give it a try today, it may just Change the World.

Will This Make It Into Your Blog? (and other interesting questions)

For those of you keeping count, this is blog post #160. This blog is about to turn three years old, so why not answer a few frequently asked questions as we approach this milestone. We celebrated the 100th post milestone with the 100 lessons learned, so today we move to your questions.

#1. Will this make it into your blog? (Typically when we are in the middle of a conversation and you say something interesting and/or embarrassing.)

Maybe. That is one hazard of being in a relationship (personally or professionally with me). If I do use it, I typically will ask you first and sometimes make it generic enough so that only you and I will know it is about you. Some people seem horrified at the thought of making it into this blog, while others welcome the idea. Don’t worry, we can still hang out either way.

#2. How do you come up with ideas for the blog?

I simply live life and try to notice things that happen all around us. The idea may be a phrase someone says, or some lingering concept after a meeting, or something I am wrestling with either personally, or some idea or issue that comes up when consulting with or coaching others.

#3. Do you have a process for keeping track of ideas?

I didn’t at first. Writing down ideas help, and I have moved to keeping a list on my phone and computer where I can jot down simple concepts or phrases that may need to be fleshed out later. These ideas kind of float out there for a while and finally land at the most interesting times. Before I kept a list, I would have great ideas that never materialized because I would forget them.

#4. Why do you write a blog?

As someone who presents a lot, writing has been that other discipline that I have always wanted to do and a blog is a good way to start. Blogs are also a great way to spread ideas and meet new people. My goal is to post about once a week, so if you haven’t heard from me in more than a week, feel free to check in.

#5. Do you have any rules or guidelines for you blog?

Yup. I try to write about either lessons learned, provide guidance, or reflect on interesting things. I am not interested in being snarky or delving into controversial issues. A question I often ask myself is “Will this make the world a better place?” Obviously not every post is earth shattering or profound, but the overall goal is to help people to Know Themselves, and Change the World.

#6. What is your favorite color?

I used to think it was green, but more and more I find myself drawn to blue. 

#7. What is your favorite blog post?

That is a hard one. Each one seems to have a purpose and reason when I wrote it. Sometimes I have to browse the older posts to make sure that I not already written about my next big idea. When I go back and read some of them, I am reminded about the “why” I wrote it, and there are times when that post really applies to something I need that day. It is weird, as if the me from the past is passing along some nugget of truth to me today.

How about a few of my favorite ones (in no particular order)?

Silencing the Narrator (3 part series)

Badfriend.com

Fear

For When You Ship

Three Lessons I Learned in the Navy

I Remember When

The Adventure Within (the Adventure)

Rocks, Remembering, and Reflecting

私に好意的に見てください(please look favorably on me)

If you have other questions that I didn’t cover here, feel free to leave a comment and I would be happy to provide additional answers.

Also, which post is your favorite?

Running into our 80’s

I am a runner.

Sometimes my narrator tries to convince me that I am someone who used to run, or someone who just runs now and then.

Sometimes when I tell other people I run, they try to convince me that running will ruin my knees.

Sometimes I wonder if I will injure myself again.

Sometimes I think about giving up, and slowing down.

Sometimes fear creeps in.

But,

Maybe it is each and every choice to run that makes me a runner.

Maybe my voice can override those other voices.

Maybe it is lack of activity that also ruins knees.

Maybe I could listen to the orthopedic doctor who said I would be running into my 80’s with the right plan.

Maybe my miles will decrease, but my activity will remain.

Maybe learning to dance with fear is better in the long run.

Where have you been convinced that you should give up, slow down, and stop “running”?

Where has the fear or the voices told you that it is too late?

Perhaps we could all be running into our 80’s.

Perhaps you could be [insert your activity, goal, or dream here] into your 80’s.

Emotional Rickets

I think I have Emotional Rickets.  (Bear with me on this one.)

During a recent conversation, I was explaining how certain situations cause an emotional response that is hard for me to regulate. Anger moves pretty fast, and there are times it catches me off guard.

According to Daniel Goleman, there are five hierarchical levels of emotional intelligence:

1. Self-Awareness

2. Self-Regulation

3. Motivation

4. Empathy

5. Social Skills

I like to picture these five areas as going up steps, one at a time to reach the top. Mastering a prior step helps bring you to the next. Whenever I have an issue with one of these steps, I back up a step to see if there was something in a previous step area that would provide a clue the issue at hand. In this case, I was having an issue with Self-Regulation (step 2).   That left only one step to return to: Self Awareness (step 1).

Rickets is a disorder caused by a lack of vitamin D, calcium, or phosphate. It leads to softening and weakening of the bones. Bones are not only are weaker, but have additional pain and tenderness.

So, Emotional Rickets is when you have a lack of some positive emotional events (and perhaps some negative ones) that leave you in a weakened state.  In additional to weakness, you can add additional pain and tenderness from an emotional perspective.

I repeat, I think I have Emotional Rickets.

This revelation seemed to help, suddenly I could picture the issue.

If my legs were injured, I would not run as hard.

If my arms were injured, I would not lift as often.

If my back was injured, I would not move around as much.

For some reason, I was expecting my brain and emotions to respond to events as if there were no prior injury, no prior events, no limitations. As if it were strong.

lifting_brain

(Image Courtesy of blogs.hawkeyecollege.edu)

But my Emotional Rickets require me to be much more aware of my limits. I may need to work harder than others to achieve the same results. I will be sore, and will not want to go again. I may need more rest and recovery time after each event.

In time, I hope to strengthen this area. I do not kid myself about the amount of work and time it may take to do make even small gains. Progress will require some discipline and work.

Where have you had Emotional Rickets? Where have you been left in a tender and weakened state? Where has this hindered relationships or caused issues? Maybe a little progress in this area for all of us could really change the world. 

 

 

Is it Dan?

 

man-silhouette-question-mark1

(Image Courtesy of http://www.comedybunker.co.uk)

I got together with some friends I met during a regional leadership program to serve a local non-profit a few months ago. The day was spent mostly covering ourselves (and some of the walls) with paint, and catching up with each other.

While painting one particularly difficult area, we had four of us cramped in a small stairwell. Having resigned to have paint all over, my new quest became just to simply not step in the tray filled with paint.

The small space was a great time to talk, laugh, and catch up. Somehow we got on the topic of servicing our cars. I started to share a story.

Oh, you should go where we go. The same guy has been servicing our cars for over a decade.

Ok, but why should I go there?

No, you don’t get it. This is service like I have never experienced. I can call and get my cars right in. He always calls when the car is ready, and if there is going to be a delay. The price is always good, and if there is a way to save a little, he makes good recommendations as well.

There was a pause.

Is it Dan?

Yes, yes it is.

I figure it had to be. I have been going to him as well and feel the same way. Amazing service.

About seven years ago, I was having a conversation with a friend. We started talking about our cars. The conversation moved to service. I started to share my story.

We have been going to this one place for about three years now. They really take care of our cars, but there is this one guy who really seems to take an interest in making sure our cars are well cared for and safe.

Is it Dan?

This was the first time it happened. Seven years later it is still happening. People from different cities and different circles, all ask the same question: Is it Dan?

Every time I teach a class on customer service, I tell this story. Many ask me where Dan is, and if he really exists.

The story is true, he does exist. Maybe I changed his name, but that is not what matters. Something else matters.  Are we providing a level of service that is memorable in our roles, our jobs, and our lives?

Are we providing service that is memorable enough that when someone tells someone else about it (and they will tell others), they cannot help but ask one question:

Is it [insert your name here]?

The No Strings Attached Apple Crisp

apple-crisp

A few months ago I made apple crisp for a team that I serve on at work. The apple crisp was partly to celebrate our accomplishment, partly because I love a good apple crisp, and partly because they totally guilted me into making it. (I made one for another team and this team got jealous, but that is another story.)

We consumed most of that crisp, with many having two or three helpings.

Some apple crisp remained.

In order to be able to clean the baking pan, I called another co-worker and offered the remaining apple crisp.

“Hey, I made this apple crisp, it is really good. Do you want some?”

Long pause…

“I guess so…but what do you need?”

I was a little stunned at the reply. I had to regroup.

“I don’t need anything, you see I made this for this particular team, and we had extra and I thought of you.”

Another long pause…

“Ok, but seriously, do you need something from me?”

Eventually the crisp was delivered. A cautious first bite, followed by a second and a third. As I left their office, the suspicion remained.

A few weeks later, I stopped by that office again (not because I needed anything). It was then that the real story came out.

At a company prior to this, if someone did something for you, it was not simply a gesture of goodwill. There were strings attached. Receiving from others created an obligation for you.

Nothing was free. Everything came with a price.

Maybe what we all need is a little more no strings attached apple crisp.

Try it out. Do something for others without expecting something in return. It may be awkward at first because of the expectation of strings from those around you.

Let us all know how it goes. Next time I may try cookies.