The “I’ll be right there” people

Recently I noticed an interesting group of people. These people interact with those around them in a noticeably different way. These people differ in a lot of ways. Some of them are in business or sales, some provide a service, others are just friends to others.

They have one distinct common characteristic: they are “I’ll be right there” people.

“I’ll be right there” people are people who understand the larger relationships at stake, no matter what their role. “I’ll be right there” people answer the call for help or service to meet a need. “I’ll be right there” people help others despite their job description or their pay scale. “I’ll be right there” people are not put off at your request, they see it as an opportunity to connect with you instead.

Imagine the result when your clients consider you an “I’ll be right there” consultant.

Imagine the result when your customers consider you an “I’ll be right there” salesperson.

Imagine the result when your employees consider you an “I’ll be right there” boss.

Imagine the result when your communities consider you an “I’ll be right there” citizen.

Imagine the result when your kids consider you an “I’ll be right there” parent.

Imagine the result when your friends consider you and “I’ll be right there” friend.

Today, instead of just imagining what it would be like, listen for the next request and simply reply…“I’ll be right there.”

Understanding the Differences

The Differences
Helping others on their journey is one of my favorite things. There are times it is important to gather some of these people together. When in a group, we discuss how their particular styles impact others to help the other people understand the differences among them.

During a recent session we were discussing differences around a creative approach versus a more practical approach. We talked about how each person may see things, and how these differences may manifest.

One person is more practical, the other is more creative. As we were taking, I glanced down at the participants notebooks. Their notebooks clearly provided the illustration I needed during our time together. They are different people, each bringing something valuable to the relationship. Understanding those differences helps each of them see the world from the other person’s viewpoint. It is this kind of understanding that helps move beyond conflict and deepens relationships.  

Our notebooks are different. We are different. We all have something we bring to the table, the relationship, or the workplace. Sometimes opening up your notebook is the first step towards understanding.

Opportunities or Obstacles?

We are all faced with tasks or assignments that are not always our first choice. Some are placed upon us from others, some just arrive at our doorstep. I am not talking about the great tasks we enjoy, and are excited about starting. These are the tasks that you would rather not complete. The tasks we tend to procrastinate.

What makes these tasks less desirable? Sometimes these tasks are just unpleasant, but more often a different pattern emerges. These tasks typically invoke a fear or insecurity that wakes the narrator. These tasks combined with that negative voice become large obstacles.  Obstacles that cause us to stop.

More recently, I have recognized this pattern. Now when that task combines with my inner voice I pause and size up the obstacle. Is it really as bad as I thought? Will I really fail completely?  Probably not!

At these times I reflect on something I heard recently. (I cannot remember where I heard it so if you can attribute it, let me know.)

“Do the next thing you know the least about…”

This reminds me to push beyond the obstacle, and look for the opportunity. Will it be perfect? Nope. Will I learn? Yes. 

As scary at it can seem, I am looking forward to the next opportunity. I just have to remind my narrator to be quiet, because I have work to do!

Who is your Edison?

homer_edison

I was reminded the other day how much we all compare ourselves to others. Despite our successes, there is always someone out there who seems to be ahead of us.

Image Courtesy of http://christineschallenge.blogspot.com/2011_02_01_archive.html

Their lead in life becomes a benchmark that we measure ourselves against. Homer Simpson suffered this comparison in a classic episode where he decides to become an inventor. He is plagued by how much more successful Thomas Edison was at his age, and keeps the poster on the wall to measure his own success.

I find myself doing the same thing, especially with a few successful people around me. While connecting with a few of them, I listened to them talk about their Edison. The person who they are comparing themselves to and coming up short. Those people who I was comparing myself to, were busy comparing themselves to others.

I couldn’t help myself…and blurted out:

“Oh, they are your You!”

After an awkward laugh, I began to realize how unfortunately universal this comparison has become. Homer became so upset with comparing himself to Edison, that he drove to the museum to destroy Edison’s work. When he got there, he discovered another poster similar to his own. It was Edison’s poster comparing himself to Leonardo da Vinci.  Even Edison had an Edison.

Who is your Edison? Maybe today is a good time to realize that you are not Edison. You are you, and that is good enough.

I am on YOUR Team!

Your TeamImagine how much simpler life would be if those around you had to wear team shirts. All of us have people who are on our team. All of us have people who are not on our team.

Sometimes we confuse the two, especially during a conflict. Shirts could make it easier to keep track, and not confuse our interactions between these two distinct set of people in our lives.

When we are interacting with people who are not on our team, we have to play defense to protect ourselves.  We also play offense to get ahead or gain the upper hand. Both are designed to “win” against the other person. Over time, our playbook is filled with these strategies.

Unfortunately, our playbook can become our default method for all of our interactions, even our interactions with people close to us…with people who are actually on our team. The team shirt could serve as a reminder.

“Look at my shirt! I am on YOUR Team!”

I need this reminder. It helps me to switch gears and let go of my strategies. When I remember who is on my team, I remember they are here to help.

The “Know Yourself” Message

Know Yourself. Change the WorldOne of my first posts involved explaining the tagline for what this little adventure is all about. The “Know Yourself. Change the World.” post was almost a year and a half ago. I began to reflect on those simple words, and wondered if this message is still valid. Wondering if this message still resonates.

Imagine my surprise when I opened up a Christmas present from my oldest daughters. It was a coffee mug that they had customized for me. Right there on the mug was the tagline, the message. They both read my posts (when they are not studying hard while away at college…hint, hint). The message resonated enough for them to include it in my Christmas gift.

Sometimes a simple confirmation is all that we need. Someone to recognize the efforts we are putting forward. This gift is more than just a vessel for my coffee. This gift is a daily reminder that the message resonates and to keep trying to change the world by helping others know themselves.

What is your message? Where can you help encourage someone else’s message?

As for what is on the other side of the mug, well that is a story for another day.