Good Lost None Bad

Good, Lost, None, and Bad

For some reason, I have been thinking about the hierarchy of certain things. Thinking about how to classify particular relationships, friends, jobs, bosses, employees, customers, and connections in a way that brings perspective.

Good describes things that are positive and contribute to you and your wellbeing.

Lost describes things that were once Good, but have left or been removed from your life.

None describes things that have never been part of your life.

Bad describes things that are negative and erode your life.

Why do we need this hierarchy?

Frankly, Good is easy. If all of our things fell into this category the rest of the list would not be needed. We would be and have good parents, friends, relationships, employees, bosses, and customers. By classifying the Good, at least we have something to strive towards.

The Lost, None, and Bad is where things can become less clear.

Lost can be hard. We had it: a marriage, a parent, a relationship, a friend, a job, a boss, or a customer. It was Good, now it has been Lost. The temptation is to classify this as Bad. A Lost parent, boss, friend, or employee is much better than a Bad one. We were able to experience the Good. We feel grief because it was Lost. Despite being Lost, we have the memories and experiences of what was once Good.

None is tricky. None may masquerade as Bad. Not having that parent, relationship, friend, job, or customer actually feels Bad. But None is not the same as Bad. None has plenty of its share of emptiness and loneliness, but that is a far cry from the negative destruction that Bad can bring.

Bad at first glance is easy. Bad encompasses all of the negative and harmful things. However, Bad is not satisfied with being at the bottom of this hierarchy. Bad wants you to believe that there are only two classifications: Good and Bad. Bad wants a more simple definition: If this thing is not Good (all the time and consistently and forever), it is Bad.

A Lost [parent, job, relationship, spouse, employee, customer, or boss] is better than None.  None is not actively destructive like a Bad [parent, job, relationship, spouse, employee, customer, or boss].

Does having a few ways to classify these things be helpful? How could separating out the Lost and the None from the Bad provide some additional peace or freedom?

Not all events that you currently face, or that shaped and define you are Bad.

Bad likes to take all the credit.

As we strive for more Good in life, don’t let Bad fool you into thinking that Bad is all that remains. Sometimes Lost, and even None, are not so Bad when they are in perspective and in their respective hierarchy.

The “Everything is Okay” Phone Call

The Phone

Most of the phone calls that come my way are from people who need something. This seems like an obvious occupational hazard for a consultant who is trying to help others. However, I began to think that this pattern is deeper than just my work world. Over the past few weeks I started to keep track.

Text from kiddo – request for money.

Text from family – request to service their cars.

Phone call from friend – needed advice on issue.

Phone call from colleague – request to cover a meeting.

In the midst of this tracking experiment, there was one call that stood out:

The “Everything is Okay” phone call.

I didn’t actually take the call, it went to voicemail. Imagine my surprise when I listened to that message.

“Hey Carl, just wanted you to know that everything is okay I was just calling to connect with you and say Hi.”

It was just the call I needed. At times, the constant giving of yourself to others, their needs, and their problems can become a solitary place.

Relationships begin to feel like one-way streets.

I am taking this person’s example and trying an experiment of my own. Deliberate and intentional communication with others to connect with them, not to request from them.

Give it a try this week. Who knows, it may just change the world.

Glasses or Binoculars

GlassesBoth of these tools have lenses, and are designed to help us see the world more clearly in their respective application. They are not competing with each other, but we may favor one over the other in our lives.

When looking at a situation, do you reach for your glasses or your binoculars?

Glasses help you see clearly.

Binoculars exaggerate and make everything appear closer.Binoculars

Glasses address things right before your eyes.

Binoculars help you see things that are far away, but may need your attention.

Glasses may need new lenses as life changes and our vision fades.

Binoculars may take some practice to learn to focus and interpret events.

Both glasses and binoculars have their respective role, application and usefulness. They become a burden when we get so used to using one, that we forget to change when the situation warrants.

A life lived solely through glasses makes the world seem smaller, as a quiet seclusion develops over time. Everything around you is in focus, but there is everything “out there” that is fearful and unknown. The life close to you is clear, but there may be a larger world around you that too far off in the distance to be seen.

A life lived solely through binoculars makes everything feel more close, more personal, more perilous. Interactions are overly scrutinized. Risks appear larger than life. Even the past events stay close because of the ability to keep them in sight, long after they have passed. This distorted view may cause you to miss the life that happens close, since your focus is much further away.

Where have you used glasses when binoculars were needed? When have your binoculars exaggerated aspects of your life when glasses would have brought the much-needed focus?

Picking the right application for both glasses and binoculars can be the key.

(Images courtesy of my iPhone and Lifesun)

The Relationship Reset Button

Reset Button

(Image Courtesy of Acceleraction.com)

So often in relationships, whether at home or work, with family or friends or loved ones, the past can overly shape the present.

You had a disagreement with that person. Now every interaction is awkward.

You lost your cool. Now others walk on eggshells around you.

You used to be fascinated by someone’s uniqueness. Now these issues only seem to cause you frustration.

You overly questioned someone’s work. Now they feel that you don’t trust them.

While working with a small group, we noticed this pattern and discussed how it impacts their ability to work together. The more I reflected, the more I noticed this pattern in my own circles.

The past interactions do not disappear, they build on each other to form a strange and often distorted view of others. I read recently that our memories can deceive us. Our memories exist, but each time we access them again they can change and the newer version of the story replaces the old memory.

I thought about how this can impact our relationships. Perhaps this is why it is so hard not to feel like a little kid around your parents. Maybe this is why people in more close relationships are heard complaining about the other one (many times in front of that person). This may be why it is so hard to rebuild a relationship at work that has gone south.

Those memories keep building and changing in a way that reinforces the negative issues.

What we could use is the Relationship Reset Button. This handy device would be available to any two people or a small group where all parties decide to let go of those past hurts, judgements, or misunderstandings. With a simple press of the button, everything would reset. They would be able to start fresh, start new, and get another chance at their relationship.

Yesterday I worked with this small group again. They pushed the Relationship Reset Button. There was history. There was conflict. There was a past. It wasn’t easy, but they stared over.

They let go, and began to appreciate each other’s differences.

They started to anticipate what the others may need, and started to provide that instead of being frustrated by requests.

They started to see that together they could accomplish so much more.

Along the way, some of the past began to return, but they would get together and remind each other that they had started over. These occasional issues didn’t build a new history, but were seen as lingering shadows that would continue to diminish as their new relationships grew.

Where can you use the Relationship Reset Button? Where has the past overly shaped and distorted some of your best relationships? The new year is about to start, so why not go ahead and press it and see what this year brings?

Unspoken Expectations: Hidden Frustrations

In life, work, home, or family we have expectations of others. Others have expectations of us. Some expectations are shared and we can choose to meet the expectation or not.

Your employer may expect you to show up to work on time. They inform you. You wake up early to meet that expectation. There are consequences for being late, and certain actions will be taken if needed.

Pretty clear expectation with appropriate ramifications.

Not all expectations are as clear.

There are Unspoken Expectations.

Unlike regular expectations, the unspoken version are not clear and you may not know that they exist. Not knowing doesn’t prevent being measured against this standard. In fact, the Unspoken Expectations are typically measured more stringently.

Why do we keep these expectations to ourselves?

Why don’t we tell that employee that we really want them to show initiative and take on a project to call their own?

Why don’t we say we really don’t want to eat out there? Or go visit those people? Or attend that event?

Why don’t we tell our boss that we need more concrete feedback, not a passing “You’re Awesome” as they rush past us in a distracted flurry?

Why don’t we say this his how we need to be treated?

As we measure other people against these expectations, our frustration builds. We are not getting what we think need or want from others, and we keep it hidden.

These Hidden Frustrations pile on each other and create distance and difficulty in our relationships and our organizations.

Something prevents us from speaking out these expectations, and the frustrations grow. These Hidden Frustrations damage our ability to lead, follow, or relate to those around us.

Once we know that we may holding others to Unspoken Expectations, two options appear.

1. If the expectation is that important, we need to move past our fear and have a conversation.

2. If our frustration is being caused by an unrealistic expectation, we may need to let that standard go.

Over the next few days, when you are feeling frustrated with others, take out a sheet of paper. Write down the expectations. Seeing those words and expectations will help determine which option to follow.

私に好意的に見てください (Please look favorably on me)

At breakfast the other day, a close friend mentioned that a Japanese exchange student would be staying with them soon. In order to prepare for the visit, they were brushing up on their Japanese to welcome the student.

At first I thought “who brushes up on their Japanese?” but I pushed that reaction down to listen to the phrases.

The phrases began with “nice to meet you” and “I am (insert your name)” pretty standard interaction when meeting with new people.

It was the third phrase that caught my attention.

“It is a pleasure to meet you” or more literally “please look favorably on me”.

I was struck by the importance of this request: please look favorably on me. It is a simple request. Essentially be nice to me and treat me well, but for me it went a little deeper.

Please look favorably on me includes not reading into my actions and assuming negative motives. Please look favorably on me encourages others to look towards the positive and not simply pointing out my flaws or shortcomings. Please look favorably on me asks for the benefit of the doubt and a level of grace for who I am and what I do.

How many times do we connect with others for the first time, or for the hundredth time that this simple reminder would provide some helpful ground-rules for the interaction.

There are a lot of people who I have to interact with over the next few days that provides numerous opportunities to try this out.

What simple phrase would help you? How can you provide a simple request to assist you in your relationships? What are the few words that could reset the dynamics in your workplace or family?

Having the courage to utter the phrase may be hard, but the reward may be worth the risk of being vulnerable.

I will let you know how it goes…but first, please look favorably on me.