Tag: Change the World

Wired for Problems

Posted on by Carl Weber

How you see the world

Understanding our own behavioral styles is essential to our long-term success. Knowing that you have a tendency to follow the rules, or that you can connect with others helps you leverage those strengths in your style (maybe you have a passion for finance or you are great at sales).

Knowing how you are wired also helps you know when your style needs to be modified (maybe you are too strict at enforcing rules or you connect so often with others that you are not getting your own work done).

The other day I was having a somewhat difficult interaction and an overreaction. When I react this way, I revisit my own style (often with other people) to help determine the cause and see if this insight provides some solution or an easier way to modify my style in the future.

As I described the situation to someone close, they provided some much-needed insight.

I am wired for problems.

How you see the world (1)

 

My natural tendency is to see things in an unfavorable light. Combine that with the perception that I am in control or have power over a situation, and things get interesting.

What I see as a problem, others may not even notice.

When I want to fix things, others may not be ready or aware that the problem even exists.

Sometimes this style works well.

If organizations, teams, or individuals need to change or improve.

Sometimes this style doesn’t work out as well.

If we are just having a casual conversation, or interaction.

This greater self-awareness helps me understand that although I would like to fix a lot of things, not everything is broken or a problem that needs fixing.

What is the old saying? “If you are a hammer, after a while everything begins to look like a nail.”

How are you wired?

If you know your own style, take a few moments to revisit your results.

Ask yourself the following questions:

1. What are the best 3 things about my style that really work for me in my role, job, career, or life.

2. What are the 3 things about my style that seem to get in the way the most, or if modified would lead to greater success.

Put that list somewhere where you can see it each day, and leverage what works, and begin to modify what doesn’t work.

If you don’t know your style, drop me a line or connect with someone who can help you identify your style.

More Flexible, Less Fear

Posted on by Carl Weber

The other day someone asked me to describe my two biggest goals in life. Once I got over the “Hey, I thought this was going to be a casual conversation!” I spent some time thinking about my response.

The reply didn’t come right away, as my mind raced between what I wanted to do and/or achieve and what I wanted to leave behind or be remembered for…then it hit me.

Two simple goals:

1. Be more flexible.

2. Have less fear.

More Flexible. I have noticed something as we progress through life. We tend to become stiff and rigid. This can be physically, mentally, or emotionally. We don’t stretch as often. We stop trying new things. We want things a certain way. We believe certain things. We know we are right and are not afraid to express that view. We have history with others. We hold grudges.

This goal provides a simple reminder. Am I getting stuck? Am I getting stiff? Am I responding and being closed off to new ideas, new activities, or new adventures? Recently I have been trying Yoga as a way to become more flexible physically, and starting to read a variety of books, or articles that may challenge my strongly held opinions. I initially felt resistance to both, but in time, both are becoming more natural.

Less Fear. Life is pretty ironic. When I was younger with less resources, less experience, and less opportunity, there was little fear. As resources, experience, and opportunity have grown, so has a corresponding fear.

This goal is the other important reminder. What am I afraid of? What is the worst that could happen? What is the cost of not trying these new things? Having this conversation with myself or others helps move me from inaction to action.

I am glad they asked me about my two biggest goals.

Two simple goals.

More Flexible.

Less Fear.

These two goals have become a kind of mantra for me.

Simple enough to remember, yet effective enough to keep me moving.

Now the question is passed to you.

What are your two biggest goals in life?

We all look forward to your answer.

Rusty Connections

Posted on by Carl Weber

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(Image Courtesy of http://www.angiesroost.com)

A friend recently reached out to make sure we were okay. Nothing specific happened, just a little time passed since we last connected.

“Are we okay?”

“Yes. Why, do you think something is wrong?”

“No, just sometimes when time passes our connections get a little rusty.”

Rusty Connections. As time passes things don’t move with the same fluidity. There can be resistance or breakdown. Sometimes, things just stop working.

Our relationships and our connections with others can get rusty. They may have become stiff and lack the flexibility they once had. The passage of time may have caused them to stop working the same way they did years ago.

There is good news. With effort, many of these Rusty Connections can move again. That effort may take the form of a phone call, a text or email, or even a letter (see below). But remember, a rusty hinge doesn’t return to its original state. Time has passed, and it will move again but in a slightly different way. Perhaps with a little more effort.

(I have a good friend who is single-handedly attempting to bring back the written correspondence approach, and I applaud and am participating in this effort. Why not give it a try?)

Is it Dan?

Posted on by Carl Weber

 

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(Image Courtesy of http://www.comedybunker.co.uk)

I got together with some friends I met during a regional leadership program to serve a local non-profit a few months ago. The day was spent mostly covering ourselves (and some of the walls) with paint, and catching up with each other.

While painting one particularly difficult area, we had four of us cramped in a small stairwell. Having resigned to have paint all over, my new quest became just to simply not step in the tray filled with paint.

The small space was a great time to talk, laugh, and catch up. Somehow we got on the topic of servicing our cars. I started to share a story.

Oh, you should go where we go. The same guy has been servicing our cars for over a decade.

Ok, but why should I go there?

No, you don’t get it. This is service like I have never experienced. I can call and get my cars right in. He always calls when the car is ready, and if there is going to be a delay. The price is always good, and if there is a way to save a little, he makes good recommendations as well.

There was a pause.

Is it Dan?

Yes, yes it is.

I figure it had to be. I have been going to him as well and feel the same way. Amazing service.

About seven years ago, I was having a conversation with a friend. We started talking about our cars. The conversation moved to service. I started to share my story.

We have been going to this one place for about three years now. They really take care of our cars, but there is this one guy who really seems to take an interest in making sure our cars are well cared for and safe.

Is it Dan?

This was the first time it happened. Seven years later it is still happening. People from different cities and different circles, all ask the same question: Is it Dan?

Every time I teach a class on customer service, I tell this story. Many ask me where Dan is, and if he really exists.

The story is true, he does exist. Maybe I changed his name, but that is not what matters. Something else matters.  Are we providing a level of service that is memorable in our roles, our jobs, and our lives?

Are we providing service that is memorable enough that when someone tells someone else about it (and they will tell others), they cannot help but ask one question:

Is it [insert your name here]?

I Will Be There Someday

Posted on by Carl Weber

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(Image Courtesy of Angryjogger.com)

Coaching someone is an interesting adventure. You are trying to help someone develop themselves, establish and accomplish their goals, and encourage them when the journey becomes difficult. A typical coaching session includes checking in and checking up on any progress since the last session.

Progress can be slow.

Progress can be hard.

Progress is about making a repeated effort, over and over again.

Having someone else check in with you can be helpful.

Having someone else check in with you can be frustrating.

Sometimes there is great progress.  Sometimes progress is slow. Sometimes obstacles get in the way. When checking in, you can sense when progress has been slow by the tension during the meeting. There is a quiet hesitation as you begin to ask questions.

When frustration builds, answers sort of blurt out.

“I will be there someday…”

Those words told a story. A story of frustration at how steep the journey had become. A story where each subsequent step was harder than the last. A story that felt endless when trying to envision the top of those stairs when standing at the bottom.

Those words told another story. A story with a little hope. A story that needed to rest between steps. A story that needed to remember to occasionally look back, and see that each step was one step closer to the top. A story that despite the hardship, still believed that “I will be there someday.”

Where has your journey become steep? Where has the progress slowed or stopped?

Maybe today is a good day to remind yourself to take that next step, and remember that YOU will be there someday.

 

I Stink at Positivity

Posted on by Carl Weber

When you listen to people, you can hear the funniest things. We were connecting with a friend the other night and were talking about being positive.

“I stink at positivity!” They blurted out.

We all laughed.

For the remainder of our time together I kept coming back to that statement. I haven’t been able to shake it.

Our words reveal so much about us.

We can be so hard on ourselves.

Our words can create self-imposed limits.

We stop pushing against and become defined by those limits.

Spend the next few days listening to your own words, and those around you. Listen especially for the “I am” statements. Once you understand the landscape, maybe a similar approach can be used to reverse the trend.

Instead of limits, we could speak of possibilities.

“My positivity can be better, and I am making progress.”

This conversation reminded me of another recent interaction I had with someone who runs. I kept hearing the same statement over and over.

“I am not a runner.”

When I pressed further, I realized that this person ran about five races last summer. They trained hard, but past self-limits had convinced them that they were not a runner. They had convinced themselves that “a runner” was a specific kind of person who was better, faster, and thinner than they were.

We talked about how contrary this self limit was in the face of the evidence.

Running Shoes: Check.

Running regularly: Check. (But the internal voice kept telling them it wasn’t enough.)

Running outfits: Check.

Running five races: Check.

The evidence was clear: and it added up to a runner.  However, the self-limiting narrative remained. It took few tries, but eventually they were able to articulate the change.

“I am a runner.”

Without these self-imposed limits…we may just Change the World.