Too Expensive, Too Costly

(Image Courtesy of Pixabay.com)

“They said I was too expensive.”

It happens.

In the world of consulting, coaching, helping, serving, and assisting others you are going to be rejected.

People reach out, they need help.

You carefully craft a plan, program, event, or system.

You send that thing you created into the world.

You may or may not hear from them right away.

Sometimes they say No.

Sometimes they blame the price.

“It was too expensive. It was too costly.”

The first temptation is to lower your cost. “Did I charge too much?”

But your time, your talents, your efforts are valuable.

There is some truth to what they said.

It was going to cost them.

The cost of being accountable.

The cost of stretching beyond their normal pattern or rut.

The cost of doing the hard work, over and over again until they get results.

The cost of making sacrifices to change their current situation.

Maybe they were not ready because the cost was too high.

Rejection can be hard.

Don’t give up.

Keep consulting, coaching, helping, serving, and assisting others.

Keep creating plans, programs, events, and systems.

Your tribe, your group, and your people know that the change they desire will be expensive and it will be costly. They also recognize the true cost is their sacrifice and hard work, and they are willing to pay that price.

#Worthless

When you work with people and companies, you hear a lot of stories.

Some stories leave you a little speechless.

They are young, talented, and are always working. I don’t mean they work a lot, I mean they are always working: weekends, nights, and vacations.

They feel a little overlooked.

They give their all, making personal sacrifices, and not getting any relief.

No real promotions, no real raises, no additional help.

They receive an increased pace, increased workload, and increased hours.

One day they are called into the leader’s office. They are told that the company sees them, and wants to invest in them. They have a future.

Hope returns.

They work harder, more hours, and more projects.

They are working on a particular project that takes a lot of time, energy, and focus.

They need to get this right.

They return to the leader’s office.

They make a case for more time, help, and assistance.

No additional assistance is given.

No investment is made in them, just a simple statement.

“You know, none of this matters anyway. No one reads this stuff.”

Worthless.

They have been told and reminded of their value.

All the hours.

All the time.

All the sacrifices.

Worthless.

It should come as no surprise, that this company is struggling with high turn-over and a toxic culture.

Ironically they are trying so hard to bring value to those outside of the company, that they forgot about the value on the inside.

What message are you sending?

Do your people feel valued or Worthless?

Does your company have a high turn-over rate? Are you driving hard for results and forgetting something along the way? Does your culture promote appreciation and value, or do people feel Worthless?

If you or your company are struggling with conveying value, contact me today.

Let’s send a better message.

Speaking of Money

Speaking of Money…

Why don’t we?

We all tend to agree that we need Money to do certain things, but is has become a secretive endeavor.

Sometimes the opportunities present themselves, but we have been trained, conditioned, or accustomed that Speaking of Money is not polite, appropriate, or “right.”

I was reflecting on two recent opportunities.

Opportunity #1: The back porch.

While vacationing with family recently we tended to sit on the back porch and have conversations that ranged from the silly to the sacred (A shout out to Iain for that riff.) Conversations included the weather, our plans for that day, what we liked about the previous day, what to eat, what to eat, and sometimes where to eat.

But it was the questions that came from the youngest ones that were the most fun.

“So you are my dad’s older brother?”

“Yes.”

“Really, so you grew up together?”

“Yes.”

“So you are saying that Grammie was your mom, and my dad’s mom?”

“Yes.”

This went on for quite sometime. But then there was another question.

“So, this place we rented to all get together is pretty nice, how much did it cost?”

“Um, Uh, Hmmmm, Not too much.”

“No really, I was wondering what it cost, like how much money?”

“Hey, what was your favorite part of yesterday?”

Opportunity #2: The Menu.

Recently we decided to go away for holiday and instead of the traditional making of a big meal with all the prep, serving, hosting, and cleaning, we just wanted the simplicity of showing up, eating, and leaving.

To help those involved know what we were having for dinner, I shared the menu. But instead of sharing the whole menu, I folded over the part with the pricing and shared the folded version instead.

Unsurprisingly, most people who took the menu, immediately unfolded the piece of paper.

It was my youngest who asked the questions this time.

“So this food seems good, but how much does it cost?”

“Well you know, not too much.”

“Why did you fold over the menu and the pricing?”

“Hey, did you pack an extra jacket in case it is cold?”

Two opportunities. Two total misses.

The conditioning, training, or whatever it was overrode the opportunity in the moment.

Speaking of Money shouldn’t be so awkward.

Speaking of Money shouldn’t be something that freezes us.

We should look for opportunities where Speaking of Money helps provide perspective, insight, or understanding of how things work.

We may need to embrace this awkwardness and start Speaking of Money when the opportunities come this way.

We want to convey why we spent the money on vacation because connecting with family was that important.

We want to convey why we spent the money on a holiday meal so that we would not have the typical stress associated with holiday preparation.

We want to convey a healthy understanding of the costs, the sacrifices, the choices, and the reasons.

In order to do that, we are going to have to start Speaking of Money a little more often.