The Ownership Dilema

Commanding Driving Force

Ownership.

You hear the term in organizations.

We want people in our organizations to have more Ownership.

Ownership of their work, their deliverables, their customers.

We want Ownership of new initiatives, projects, and ideas.

Ownership means taking the responsibility and leadership to create something and move it forward.

But there is another side of Ownership.

Ownership can mean holding on so tightly that others are not allowed to participate.

Ownership can mean simple edits or suggestions cause an overreaction and are rejected.

Ownership can create narrowly crafted solutions that didn’t consider other needs and perspectives.

These two sides of Ownership create the Ownership Dilemma.

Ownership can stem from the need to control.

But Ownership will take control when needed and move the project forward.

Ownership can stem from the need for power, status, and recognition.

But Ownership is not afraid to step into positional authority and lead.

Ownership can be ego-centric, not letting others views or ideas into the mix.

But Ownership takes pride in their accomplishments and achievements.

The Ownership Dilemma can disrupt your organization, and we have a few tools that can help.

One way to measure Ownership is through an assessment of “driving forces” or what motivates us. One area measured is “Commanding.” This “Commanding” score can identify for you and your employees the healthy levels of Ownership, or if Ownership may become too overbearing and controlling. We can also learn where Ownership is under-developed and how your team can work to improve their Ownership of their work, projects, and customers.

Are you struggling with the Ownership Dilemma with your team? Are you wondering why your Ownership seems to manifest as control? Are you hiring and wrestling with getting the right fit and the right level of Ownership?

Understanding your own style, and your collective team styles can help you move past the Ownership Dilemma, to a healthy level of ownership. We are here to help, contact us today about how we can help you and your team better understand their styles, including their level of Ownership.

I Do It: The lesson from a 3-year old

Meeting new people is great. Meeting this particular group was great because they are new (so you can ask a ton of fun questions and hear new stories) and they are going to be connected with us moving forward.

As I reflect it was more like holding an interview for someone who already got the job. No pressure, just getting to know one another, because the outcome is already decided.

But one member of the group stood out.

The energetic 3-year old.

His grandfather describes him as a constant joy and ever-present “investigator” of his world.

As the father of four, I can appreciate an energetic “investigator.”

What I witnessed was someone who is bold and fearless.

When faced with something new (marking his name on the plastic glass, meeting new people, deciding what food to take from the buffet) he had one motto, one thing that helped him push through any perceived difficulty or lack of experience with this particular task.

He would loudly proclaim “I Do It!” and he would just go attempt whatever task was before him.

No fear or worry.

“I Do It!”

No reflection of whether or not he had the skills needed or the right training.

“I Do It!”

No calling a meeting or scheduling a call.

“I Do It!”

No panicked paralysis pondering if it was going to be perfect.

“I Do It!”

Although each attempt or task was not perfect (the permanent marker on a new shirt serves as proof), the motto and the persistence remained.

As I watched each interaction, each proclamation, and each action I found an interpretation.

“I Do It!” really means “Hey, I am new at some of these things but have ambition and I want to be given the chance to try, fail, try again, and succeed. I may not always get it right, but that is part of learning right? We are all just here trying out things, finding what works for us, and moving on to the next thing. Thanks for giving me some space to give it a shot. I am building confidence and mastery along the way.”

Thanks for the lesson.

When I get stuck, doubt myself, and wonder how to move forward, I will remember those words.

“I Do It!”

#Worthless

When you work with people and companies, you hear a lot of stories.

Some stories leave you a little speechless.

They are young, talented, and are always working. I don’t mean they work a lot, I mean they are always working: weekends, nights, and vacations.

They feel a little overlooked.

They give their all, making personal sacrifices, and not getting any relief.

No real promotions, no real raises, no additional help.

They receive an increased pace, increased workload, and increased hours.

One day they are called into the leader’s office. They are told that the company sees them, and wants to invest in them. They have a future.

Hope returns.

They work harder, more hours, and more projects.

They are working on a particular project that takes a lot of time, energy, and focus.

They need to get this right.

They return to the leader’s office.

They make a case for more time, help, and assistance.

No additional assistance is given.

No investment is made in them, just a simple statement.

“You know, none of this matters anyway. No one reads this stuff.”

Worthless.

They have been told and reminded of their value.

All the hours.

All the time.

All the sacrifices.

Worthless.

It should come as no surprise, that this company is struggling with high turn-over and a toxic culture.

Ironically they are trying so hard to bring value to those outside of the company, that they forgot about the value on the inside.

What message are you sending?

Do your people feel valued or Worthless?

Does your company have a high turn-over rate? Are you driving hard for results and forgetting something along the way? Does your culture promote appreciation and value, or do people feel Worthless?

If you or your company are struggling with conveying value, contact me today.

Let’s send a better message.

Change, Loss, and Resistance

“They have a new building, a new workplace, but there is resistance, and I do not understand why they are not embracing the change.”

In other words, “hey we invested in a new building, a new space, and they should be happy!”

There was more than a building change.

A lot changed.

We talk more about the new building, the new workplace.

We learn that there were other changes.

They used to work together, now they are alone.

They used to have space to connect as a team, now there is isolation.

They used to be comfortable and a little distant from the direct issues, now they are directly in the middle of the problem.

All this change may be a better way.

All this change may be beneficial for the job.

All this change may workout in the long-term.

Now we can understand the resistance.

Now we can understand the disruption the new building caused.

Now we can understand the loss of connection with the team.

There is a great quote about change.

“Change is a form of loss. 

You need to let people grieve it.”

The resistance is grieving a loss.

The resistance is trying to adjust to the loss of team.

The resistance is getting used to working alone.

We need to understand that the change (even if that change is ultimately good) can also create a loss.

We may need to be patient while they grieve.

We may need to understand and recognize the resistance.

We may need to provide support in the process.

We will need to explain why this change is important, and acknowledge the loss.

We may need to explain it again.

We may need to provide more support than we imagined.

We may have caused other issues that we didn’t intend.

Change: It is much harder to manage than we may have guessed.

Wired for Solutions

We have already talked about being wired for problems. We all have different styles, and some behavioral styles have this uncanny ability to scan the environment for problems.

At first this sounds negative.

Always pointing out what is wrong.

But there is a flip side to having a style or mind that is wired to discover problems.

That same mind or style is also wired for solutions.

The more I work with people about their style, the more they need to see these two sides.

Not everything about our style is positive.

Sometimes we don’t always like everything about our style.

But our styles have two sides.

You may be more prone to follow the rules, and that same style promotes excellence and accuracy.

You may be prone to be talkative and social, and that same style can move people to believe, and hope, and dream.

You may be prone to be a little scattered or distracted, and that same style breaks out of the status quo and moves organizations forward through change.

You may be prone to focus on the task or the process, and that same style will build organizations that can scale.

Knowing who you are, and your style is the first step. If you haven’t taken one of these assessments, contact me and let’s find how you are wired, and how you can make the most impact in your world, your business, and your journey.

Making Cabinets

building-cabinets

“It was easier when I was making cabinets.”

“Why, what was different?”

“At the end of the day, I could see and feel my progress. Now I just deal with people and it is hard to know if I accomplished anything.”

As I reflect on my own work. I can relate.

A lot of what we do is less measurable, less tangible.

It is certainly easier when you make something. It wasn’t there before. You built it. It now exists. You can see it.

Ideas, thoughts, managing, leading are harder to quantify.

But we are still making.

Building ideas.

Crafting thoughts.

Developing people.

Creating and expanding organizations.

“Maybe it would be easier to ask yourself a simple question at the end of the day: What Cabinets Did I Make Today?”

“What do you mean?”

“Think about your work now in terms of cabinets because that is where you started. Take your interactions with customers, sales gained, estimates written, and turn then into cabinets.”

“You are a little weird.”

“Yeah I know, but keep tracking. This will tie your current work to the familiar and fulfilling work that you keep longing to do again.”

“I can try. So when I complete four estimates in a day, that may be a cabinet? Instead of not feeling like I am making progress, I can look at that pile of paper, and see a cabinet?”

“Yes, making cabinets out of your current work.”

Maybe that is how we can all calibrate our time, our effort. Think about our work in terms that are familiar and comfortable. A lot of our lives can feel like spinning our wheels instead of Making Cabinets.

What Cabinets are you making?

What [insert your cool creative thing here] have you built today?

Go. Make a difference. Make Cabinets.