Category: Making a Difference

Wired for Solutions

We have already talked about being wired for problems. We all have different styles, and some behavioral styles have this uncanny ability to scan the environment for problems. At first this sounds negative. Always pointing out what is wrong. But there is a flip side…

Balancing Processes, You, and the Customer

Creating and running a business is not easy work. You have competing demands of your time, attention, and energy. Success increases that competition. Success increases the demands. You start to grow. You start to expand. Things start to break. The old ways are not…

Putting Your Friends Out

We live near an airport. When our friends fly, our home transforms into a park-and-ride. When our friends fly, our home can also transform into a bed-and-breakfast. We offer this service. We are trying to be good friends, not bad friends. Some participate. Some don’t….

Treat Them Well

Treat them well. Who? Your employees. Why? There are a few reasons. Reason One: Well treated employees are more productive, engaged, treat customers better, and will contribute to your bottom line. Employees (the right ones of course) are great assets who provide service, innovate,…

The Leadership Crockpot

(Images courtesy of Family Fresh Meals) “Leadership is a lot like cooking in a crockpot.” “What do you mean?” “You put all these little things together, but it takes time for them to connect and combine. Eventually you have something.” The Leadership Recipe is…

Descriptions versus Reasons

Canadian Bacon. It is a thing we are into at the moment. Each week, I take a number. I stand in the long line. Numbers are called, I glance down at my number. More numbers, more glances. Don’t want to miss it. Anticipation. The…

Making Cabinets

“It was easier when I was making cabinets.” “Why, what was different?” “At the end of the day, I could see and feel my progress. Now I just deal with people and it is hard to know if I accomplished anything.” As I reflect on…

Conversations and How to Have Them

Together we discussed friendship, which was one of my favorite experiences. But recently I have noticed that friendship (or relationships in general) are built and fueled by conversations. Over the past few months I have been observing conversations. But conversations are weird. Some are like…

Tell Them

I got to connect with an old friend the other day. We drove, we talked, we got coffee, and we talked some more. We talked about new starts and changes. We talked about career paths and work. We talked about good times and bad….

Gift Appreciation Mode

Comparison. Comparison is a thing I do. Comparison happens when I interact with you and cannot help but observe how smart, funny, insightful, amazing, determined, gifted, and completely awesome you are, and then measure this against myself and find a deficit. This comparison deficit transforms itself…

Talking with Strangers

I can still remember the words. “Don’t talk to strangers.” We are reminded of these instructions when we are young to keep us safe. But we get older. Sometimes these words remain. We go about our lives. We keep to ourselves. We don’t talk…

LLKA (Life Lane Keep Assist)

(Icon Created by Richard Nixon from the Noun Project) Our cars have become technology powerhouses. Cars remind you where they parked, describe alternative routes to upcoming traffic, make noise when you get too close to the curb, brake to prevent collision, and my new favorite: keep…

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