I sat and watched them interact with each other. Laughing, joking, and connecting. It was their party, I was only there because someone close is now part of this team.
I could have been the outsider, but felt completely at home.
My mind wandered back through all of the interactions I have had with various people on this team over the years.
There was something different about them. Something great.
They all had the Right Vibe.
Vibe: a person’s emotional state or the atmosphere of a place as communicated to and felt by others.
I happened to be sitting next to the owner. I couldn’t help myself.
“I have to share something with you. Over the years I have watched your team, and your people. They have a certain Vibe about them. You are in the health industry, and they all have a certain healing Vibe. You feel it when you walk in the reception area, treatment room, and even this party. Thanks for creating the Right Vibe, it is amazing to witness.”
There is a lot of talk out there now about the culture of an organization being the deciding factor on true success. Many are pointing to the culture (what I like to call the Vibe) of an organization as one of the most important aspects to foster and create.
How can you provide amazing customer service if your Vibe is negative, controlling, and overly micro-managed?
How can you provide health care if your Vibe is unhealthy?
How can you motivate your employees to care about a customer’s needs when your Vibe leaves your employee’s needs unmet?
Think about your Vibe. What is being communicated or felt by others?
It may be time to find the Right Vibe.