There is something special about being in First Place. You worked hard, put in the time and effort, made sacrifices, and you took the lead.
This First Place status may be with your customers, your employees, your team, your family, or your relationships. They appreciate the work it took to get into First Place, and you are proud of your accomplishments and they are proud to put you in First Place.
But there is something tempting about being in First Place. Once you arrive, the temptation is to rely on the good will you built along the way. Your First Place status is like a trophy put on a shelf and keep pointing at when interacting with those same customers, employees, teams, family, or relationships.
Your over-reliance on your past actions can lull you into almost feeling entitled to be in First Place regardless of our current effort or actions.
“Look at what I did for you.”
Pointing to the past becomes your mindset, and your language.
First Place is not a destination.
First Place is not a trophy to place on the shelf and continually reference.
You are not entitled to First Place.
First Place is more of a journey, a continual effort towards something great.
First Place is the culmination of your daily work, effort, conversations, and progress.
Instead of focusing on, always being in First Place, try focusing on each day’s actions and ask yourself a few questions.
Did I bring value today?
Did I help others?
Did I connect with those who matter?
Did I focus on the important things?
Did I make a difference?
When you answer “YES” to these on most days, your status with those around you should take care of itself.
P.S. Sorry for the long hiatus from writing, I have missed connecting with you through words.
Category: Customer Service, Making a Difference, Random Thoughts, RelationshipsTags: Customer Service, entitled, first place, hard work, relationships, relying on good will, your efforts, Your Employees, your team