I was working with a team in a laundry facility at a nursing home. They were in conflict, working long hours in a small and hot space. During the individual interview with each employee, I asked a simple question and expected a simple answer: What do you do? You, like I may have expected answers such as, “I clean laundry” “I wash soiled sheets”, but that was not the reply.
Every employee had a similar response. “We provide dignity to our residents in their last stages of life.” Completely blown away, I didn’t know how to reply, so I pressed further. “What do you mean?”
“Clean sheets each day are dignity, and another thing, we wash their personal clothes, and mend their sweaters…something that may be the last connection to their former life…that is what we do.”
Do you think someone told them that their job mattered? Absolutely. Why don’t we do this enough with positions that seem “less than” when compared against more prestigious jobs? You can start today…what are you waiting for? If you are in one of those jobs that makes life better for others, hear this: Thank You…Your Job Matters.