A few days ago, I sat down with someone who began discussing a few issues that needed to be addressed in their workplace. All were minor issues, but were getting in the way of getting goals accomplished and creating some minor disruptions or tension throughout their building.
The first issue was described in detail with a question at the end.
“What do you think I need to do about this?”
“It sounds like you need to have a conversation.”
The next issue was described, this time it was about a conflict and how another person’s work-style was causing disruption.
“What do you think I need to do about them?
“It sounds like you need to have a conversation.”
By the time we approached the third issue, it became clear that this was even more complex and involved multiple departments and people. Again the question came.
“What do you think I need to do about this?”
But before I could answer…
“I know what you are doing to say…EVERYTHING REQUIRES A CONVERSATION!”
I paused, wrote it down on a sticky note and posted it on my computer monitor. They were right. Most, if not all of the conflicts and issues at home, in the office, or where you volunteer exist because people are involved. The only way to make progress is to have a conversation.
I am not saying that these conversations are easy. I spent a good portion of my time facilitating conversations between individuals and teams that have gone far too long without having the conversations needed to address the issues when they were small.
Take out a piece of paper and make a list of the top three conversations you should be having. They are not always easy, but for me making a list helps keep me accountable to accomplish the task, especially when it is a difficult one. And remember, everything requires a conversation.
Tension within me is the key to recognizing the need for conversation. Next comes the courage to step into the conflict and work to create harmony and peace. It always helps to have a facilitator or agreement that there is a need. So often I think it’s only my problem and ignore the situation and hope it will disappear. Thanks for the encouragement to step into the conversation.
Glad it was encouraging. For me, once I accept this as a reality, it becomes easier to press into that conversation knowing that I have to.