Month: July 2014

Speaking of Customer Service

I am always looking for new customer service stories. Good or bad, I love to hear how we are all treated by companies and organizations. These experiences help us learn to provide good customer service to our customers either internal or external. A few…

The Shirt, the Challenge, and the Surprise

The Shirt When teaching a class on coaching, I joke with the class about having shirts made up that say “COACH” and threaten to hand them out and make them wear them in their workplace.  “What if I gave you a shirt like this…

The Inspirational Ones

You know the ones. The ones that encourage you. The ones that build you up. The ones that can see your energy and passion. The ones that you look forward to seeing and connecting with. The ones that meet you for breakfast and leave you thinking you can accomplish anything….

Will This Make It Into Your Blog? (and other interesting questions)

For those of you keeping count, this is blog post #160. This blog is about to turn three years old, so why not answer a few frequently asked questions as we approach this milestone. We celebrated the 100th post milestone with the 100 lessons learned,…

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